Product updates

You can now pull your Samba data straight into the other tools you use, like accounting software, reporting dashboards, your CRM or your own website. Owners and admins can create API keys from Settings → API keys, give each one a name, see when it was created and last used, and revoke it any time.

The API lets you read your data but not change it, for now. It can fetch only what's changed since your last sync, and it can return your content in any of your travelers' languages. To match a record in Samba with one in another tool, use Copy API ID on any booking, customer, departure or experience page.

What you can access

• Your experiences, including pickup points, cancellation policies, folders and itineraries
• Departures and their schedules
• Bookings, with payment schedule, pickup, discount code used, GetYourGuide reference and cancellation terms
• Customers, including their store-credit balance
• Payments and refunds, for finance reporting
• Booking requests for private and on-request tours
• Invoices and credit notes, with PDF download
• Tasks and participants' answers, including uploaded files
• Cancellation requests, with refund status and reason
• Discount codes and how often they've been used

Everything is documented at api-docs.sambahq.com. The docs are searchable and include ready-to-use examples, so whoever builds your connection can get started quickly.

Samba is now available in English, Spanish, French, German, Italian and Brazilian Portuguese for you and your crew. Pick a language when you sign in or change it any time in your profile, and the dashboard, crew schedules, emails and even the participant-list PDF will follow, with dates and amounts in the format you're used to.

Italian is also now available to your travelers, on trip pages, in the booking flow, in widgets and in the traveler portal.

The experience view and editor now carry a Scheduling card under Live preview: how many upcoming departures you have, when the next one is, and whether fixed departures and private tours are switched on.

Manage schedule and See on calendar are a click away from the same card, so you don't have to leave the experience to check its dates.

Changing a confirmed day tour no longer means canceling and starting again: add a child to a family's tour, swap an adult ticket for a senior one, change the party size or adjust add-ons, then settle the difference however suits you — charge now, send a payment link, spread it over installments, give credit or refund to the card.

Canceling a booking — with a full refund or without one — now offers to email the customer about it, ticked by default so it happens unless you say otherwise.

The email names the trip and date, states the refunded amount (or that no refund applies), and is logged alongside your other customer emails. It's hidden when the booking has no reachable email address.

Already canceled a booking and never told the traveler? A Send cancellation email button appears on the booking so you can send it after the fact, and it disappears once the email has gone out so nobody is told twice. Full refunds now also work on bookings that were only part-paid or already partly refunded.