Product updates

The latest improvements, new features, and fixes in Samba.

New feature

Approve bookings before they're confirmed

You can now review bookings on any scheduled experience before confirming them — just turn on "Bookings require approval" in the experience's scheduling settings.

Travelers check out as usual and their seats are held, but their card is only charged once you approve; decline, and the seats and payment hold are released.

Travelers are told clearly that they're sending a request, and pending requests show up in your request queue and on the departure itself.

Approve bookings before they're confirmed

New feature

See your departures in Google, Apple or Outlook Calendar

Your departures can now sit right alongside the rest of your schedule. Go to Settings > Integrations > Calendar feed, copy your private link and add it to Google Calendar in one click, or paste it into Apple Calendar or Outlook.

Each departure appears as an event showing the experience, how full it is and who's booked, and it keeps up as bookings come in, get canceled or departures move.

New feature

Connect Samba to your other tools with the Samba API

You can now pull your Samba data straight into the other tools you use, like accounting software, reporting dashboards, your CRM or your own website. Owners and admins can create API keys from Settings → API keys, give each one a name, see when it was created and last used, and revoke it any time.

The API lets you read your data but not change it, for now. It can fetch only what's changed since your last sync, and it can return your content in any of your travelers' languages. To match a record in Samba with one in another tool, use Copy API ID on any booking, customer, departure or experience page.

What you can access

  • Your experiences, including pickup points, cancellation policies, folders and itineraries
  • Departures and their schedules
  • Bookings, with payment schedule, pickup, discount code used, GetYourGuide reference and cancellation terms
  • Customers, including their store-credit balance
  • Payments and refunds, for finance reporting
  • Booking requests for private and on-request tours
  • Invoices and credit notes, with PDF download
  • Tasks and participants' answers, including uploaded files
  • Cancellation requests, with refund status and reason
  • Discount codes and how often they've been used

Everything is documented at api-docs.sambahq.com. The docs are searchable and include ready-to-use examples, so whoever builds your connection can get started quickly.

Connect Samba to your other tools with the Samba API

Improvement

Samba now speaks your team's language

Samba is now available in English, Spanish, French, German, Italian and Brazilian Portuguese for you and your crew. Pick a language when you sign in or change it any time in your profile, and the dashboard, crew schedules, emails and even the participant-list PDF will follow, with dates and amounts in the format you're used to.

Italian is also now available to your travelers, on trip pages, in the booking flow, in widgets and in the traveler portal.

Improvement

Scheduling at a glance in the experience editor

The experience view and editor now carry a Scheduling card under Live preview: how many upcoming departures you have, when the next one is, and whether fixed departures and private tours are switched on.

Manage schedule and See on calendar are a click away from the same card, so you don't have to leave the experience to check its dates.

Scheduling at a glance in the experience editor