Why are operators looking for a Rezgo alternative?
Rezgo has a genuinely appealing idea at its core: no monthly subscription. You pay only when you get a booking, which is a fair deal for a low-volume or seasonal operator who doesn't want a fixed bill in the quiet months. It also carries real OTA distribution — Expedia, Viator, GetYourGuide, Booking.com and Klook among them — and it's a long-running, independently operated platform out of Vancouver.
The friction shows up as your trips get bigger and your volume grows: that per-booking fee scales with you, and the payment structure a multi-day trip needs isn't there.
What does Rezgo actually charge?
Rezgo is transparent about it, which is to its credit: 4.9% per online booking and 0.9% per point-of-sale booking, with no monthly fee. You can absorb the fee or pass it to travelers at checkout. The number to watch is that 4.9% — it's nearly two and a half times Samba's flat 2%, and because it's a percentage, it grows with your ticket size. On a $3,000 multi-day trip, 4.9% is about $147 per departure; a flat 2% is $60. On an $80 day-tour the gap is trivial, but multi-day tickets are large, so the percentage compounds across every booking.
Where does Rezgo fall short for multi-day trips?
A multi-day itinerary needs a deposit to hold the booking and an installment schedule to collect the balance over weeks. Rezgo doesn't document a deposit or installment system on its public pages — it leans on a bring-your-own payment gateway — and there's no multi-day itinerary builder surfaced. Operators selling longer trips often find they're assembling the payment workflow by hand.
Who should stay on Rezgo?
Be fair about it: if you run a low-volume or seasonal day-tour business and value paying nothing in the off months, Rezgo's no-subscription model is a sensible fit, and its OTA reach is real. The operators with the clearest reason to move are the ones selling higher-value multi-day trips direct, where the 4.9% per-booking fee and the missing payment plans start to cost real money.