Airbnb Experiences supplier guide — 20% flat commission, 18-month application pause, and why multi-day operators should think twice

How to Become an Airbnb Experiences Host (And What Multi-Day Operators Should Know Before Listing)

Airbnb charges Experience hosts a flat 20% — the lowest published rate among major OTAs. The catch: an 18-month listing pause, a 5,000-host purge, and a relaunch built around day-tour categories.

By Valentin Fily

11 min read

The application to become an Airbnb Experiences host is free, the review is done by a real person on Airbnb's team, and the commission rate is published: a flat 20% of the booking price, with no hidden fees. On a $4,500 multi-day trip, that is $900 per traveler — the lowest published rate among the major marketplaces in this category.

That rate is real, and it is a genuine advantage. So is the $1 million per-guest liability insurance Airbnb provides at no extra cost. And in May 2025, Airbnb invested $250 million in relaunching the Experiences product across 19 categories and 650 cities.

This article walks through the signup step by step so you can complete it if you want to. Then it runs the part of the story that matters most for multi-day operators: the 18-month application pause, the 5,000-listing purge, and why every category in the relaunch is designed for cooking classes and walking tours — not for 14-day expeditions.

How do you sign up as an Airbnb Experiences host?

Seven-step signup flow for becoming an Airbnb Experiences host
The seven-step signup: three-pillar evaluation, human review typically within days, 20% deducted automatically once the first booking is delivered.

The application runs through airbnb.com/host/experiences. Seven steps, no application fee. Every submission is reviewed by a person on Airbnb's team — not an algorithm — and the review typically takes several days. Nothing is charged until the first booking is delivered.

What does Airbnb need from you before you can list?

Step 1 — Share your background. Airbnb asks who you are and why you are qualified to lead this experience. The platform evaluates hosts on three published criteria it calls the "three pillars": expertise (formal training or 5+ years of hands-on experience), insider access (offering something a guest could not easily arrange alone), and connection (the ability to create meaningful personal interaction). Notice the framing — these are individual-guide criteria, not tour-company criteria. Why that matters for a multi-guide operation comes up below.

Step 2 — Choose your experience type. Pick from Airbnb's published categories: history and culture, food and drink, nature and outdoors, art and design, fitness and wellness, sports, beauty, landmarks, and others. Nineteen categories in total as of the May 2025 relaunch. Multi-day trips are not a named category.

Step 3 — Describe the experience. Title, description, and itinerary with at least three sequenced activities. The itinerary builder assumes a single-day flow — meeting point to drop-off within hours, not days. A 14-day trekking itinerary technically fits in the form field, but the tooling was not designed for it.

Step 4 — Upload photos. Minimum five high-quality color photos. No text overlays. One distinct photo per activity in the itinerary. The platform is visual-first — this is where the application lives or dies for most hosts.

How do you set pricing, group size, and availability?

Step 5 — Set your price and availability. Set the ticket price, group size, available dates, and cancellation policy. One constraint worth flagging early: each individual booking is capped at 10 guests. A traveler booking for a party of 12 cannot complete the transaction in a single reservation. Public experience capacity can go higher — up to 200 guests across multiple bookings — but the per-booking ceiling shapes the kind of product the platform is built to sell.

What happens during the quality review?

Step 6 — Submit for review. Every application is reviewed by a person on Airbnb's team against the three-pillars framework. This is not a checkbox process. Applications are accepted, rejected, or sent back with modification requests. The review typically takes several days — meaningfully slower than GetYourGuide's near-instant automated approval, but faster than Viator's 5-10 business days for straightforward cases.

Step 7 — Go live and receive your first payout. Once approved, the listing goes live. Payouts initiate within 24 hours after the experience takes place, with the 20% fee deducted automatically. Bank transfers arrive in 3-5 business days. Fast Pay (where available) lands in 30 minutes. That payout speed is a genuine operational advantage — most marketplace payouts run on a monthly cycle.

What does Airbnb charge Experience hosts?

Commission by ticket size: Airbnb vs Viator vs GetYourGuide across five trip sizes
Airbnb's 20% flat rate wins on pure math. On a $4,500 multi-day trip the gap to Viator is $225 per traveler; on an $8,000 trip it is $400.

Airbnb publishes the rate directly in its help center: a flat 20% service fee, deducted from the host's payout. That is the entire fee structure. No additional guest-side fee. No paid-placement product. No country-by-country variance. One rate for every host.

Trip typeTicket priceAirbnb (20% flat)Viator (~25% typical)GetYourGuide (20-30%)
Day tour (walking tour)$100$20$25$20-30
Half-day activity (cooking class)$200$40$50$40-60
Single-day premium experience$500$100$125$100-150
Multi-day trekking trip$4,500$900$1,125$900-1,350
Multi-day luxury expedition$8,000$1,600$2,000$1,600-2,400

Viator does not publish its commission rate; the ~25% figure is triangulated from operator reports and integrated-platform data (see our Viator supplier article for the worked math). GetYourGuide publishes a 20-30% range that varies by country (see our GetYourGuide supplier article for the country-rate mechanics).

On pure rate math, Airbnb wins. The 20% is the lowest published commission in this group, with no mechanism to push it higher. No Accelerate-style upsell. No country-level band. The number on your P&L reads exactly as published.

If commission rate were the only thing that mattered, 20% would settle the question. It is not the only thing that matters.

What did Airbnb get right with the Experiences relaunch?

Three advantages worth naming before the case for caution. The argument that follows is not "Airbnb Experiences is a bad platform." It is a narrower claim about what the platform is built for and whether you can rely on it to stay built.

The lowest published commission among major marketplaces. 20%, flat, published, no upsell. Three sentences in the help center. This is what pricing transparency looks like when a platform commits to it.

$1 million per-guest liability coverage at no extra cost. Airbnb's Experience Liability Insurance program covers hosts for up to $1 million per guest for bodily injury or property damage. It is excess coverage — it pays after the host's own insurance is exhausted — but the fact that it exists and costs the host nothing is a genuine advantage, especially for outdoor and adventure activities where liability insurance premiums eat into margins.

$250 million in investment and a real relaunch. The May 2025 Summer Release was not a minor update. Nineteen categories. Six hundred and fifty cities. Celebrity-hosted "Airbnb Originals." Social features for connecting guests before the experience. Integration with stays so that travelers searching for accommodation see experiences in the same flow. Brian Chesky called it "our second shot" and committed a quarter-billion dollars to back the claim.

These three advantages are real. They are also not the whole story.

Why should multi-day operators think twice — even at 20%?

Airbnb Experiences launch-pause-purge-relaunch timeline from 2016 to 2026
Three major disruptions in six years: COVID pause (2020), 18-month application pause (Apr 2023), 5,000-listing purge (May 2024), $250M relaunch (May 2025).

Four reasons. Two are about Airbnb's track record as a platform partner. Two are about the platform's architecture. Together they explain why the lowest commission rate in the category is not enough to make the platform work for most multi-day operations.

What happened to hosts during the 18-month application pause?

In April 2023, Airbnb paused all new Experience applications. No new hosts could sign up. The stated reason was a "focus on quality." Existing hosts kept their listings — for the time being.

Thirteen months later, in May 2024, Airbnb removed approximately 5,000 Experience listings that did not meet updated quality standards. Hosts were notified. Listings were pulled by June 20, 2024. Future reservations were canceled — with full refunds to guests and the operators left holding any driver, guide, or venue costs they had already committed. Hosts had 30 days to appeal.

In September 2024, Airbnb quietly reopened applications with no public announcement. Skift reported the quiet restart. The formal relaunch came eight months later, in May 2025, with the $250 million investment and 19-category architecture.

If you are a multi-day operator evaluating Airbnb Experiences today, here is what that timeline tells you. The platform is live. Applications are open. Investment is real. And within the last three years, Airbnb paused signups for 18 months, removed thousands of listings without giving hosts a say in the decision, canceled future bookings that guests had already paid for, and relaunched with a category set that does not include multi-day trips.

No other major marketplace covered in this cluster has paused, purged, and relaunched in the span of three years. The platform risk is the risk that the rules change again and you absorb the cost — lost listings, canceled bookings, wasted setup time — with no guarantee your product category survives the next quality review.

Which experience categories does the relaunch actually support?

The May 2025 relaunch shipped 19 categories. History and culture. Food and drink. Nature and outdoors. Art and design. Fitness and wellness. Sports. Beauty. Landmarks and museums. Subcategories within each.

Read the list. Walking tours. Cooking classes. Bike tours. Spa days. Market tours. Guided hikes (single-day). Surf lessons. Pottery workshops. Flamenco shows. Museum visits.

Multi-day trekking is not on the list. Multi-day expeditions are not on the list. Multi-day cultural journeys are not on the list. Airbnb Adventures — the multi-day sub-product launched in 2019 — is not prominently featured in the relaunch architecture.

Multi-day trips are not prohibited. The restricted-activities list rules out drug-facilitated activities, unsupervised children's activities, and elephant rides, but says nothing about trip length. A multi-day listing can technically exist on the platform. It is just not what the platform was designed to sell — and the travelers browsing Airbnb Experiences in Lisbon or Kyoto are shopping for a 3-hour afternoon activity, not a 14-day trek.

The same structural argument applies to GetYourGuide, whose accepted-activities list also omits multi-day trips. But with Airbnb, the mismatch is sharper. GetYourGuide's list at least includes "day trips," which share some operational DNA with short multi-day itineraries. Airbnb's relaunch categories are organized entirely around single-session, hours-long activities. The gap between a pottery class and a 14-day expedition is not a product variance — it is a different business.

Who does Airbnb's quality review actually select for?

Airbnb's three-pillars evaluation framework is published and specific. Every application is reviewed against:

  1. Expertise. "Formal training or relevant background" — specifically, one of: 5+ years of hands-on experience, multi-generational knowledge or family heritage, or media coverage and endorsements.
  2. Insider access. The experience must "offer something guests couldn't easily do on their own, connected to what a city is known for."
  3. Connection. The host must "create meaningful human connections."

Read these criteria as a multi-day tour company. "Five years of hands-on experience" — the founder qualifies, but do your six field guides? "Insider access connected to what a city is known for" — your Atacama expedition crosses three regions over 14 days; it is not connected to what a single city is known for. "Meaningful human connections" — this is the language of a small-group cooking class where the host knows every guest's name, not a 24-person departure where the lead guide manages three local suppliers and a logistics coordinator.

The three pillars select for individual passionate guides running personal, intimate experiences. Tour companies with multiple guides, structured itineraries, and group sizes above 15 are not what the framework was designed to evaluate. You can apply. You might get approved. But the criteria were written for a different shape of host — and the quality review that purged 5,000 listings in 2024 was enforcing exactly these standards.

Can a tour company with multiple guides operate through this platform?

Two rules in the fine print that matter for any operator running more than a one-person show.

The host must personally lead every session. Airbnb does not allow substitute guides. If you are the approved host for a kayaking tour, you lead every departure. For an individual guide running weekend kayak trips, that is fine. For a tour company that runs 12 multi-day departures a year across three guides — the founder leads four, the senior guide leads four, the junior guide leads four — the model breaks. The person who submitted the application must physically lead every single trip.

Each booking is capped at 10 guests. A traveler booking for a group of 12 cannot complete the reservation in one transaction. A multi-day operator selling a 24-person expedition would need multiple separate bookings for the same departure, each capped at 10, flowing through a system designed for a 2-hour cooking class. The operational friction is not a bug. It is a design choice for a product shaped around small, intimate, single-session activities.

Together, these two constraints make Airbnb Experiences structurally incompatible with how most multi-day tour companies operate. Not because the rules are unreasonable — they make perfect sense for the product Airbnb is building — but because the product Airbnb is building is not the product multi-day operators are selling.

When is Airbnb Experiences the right call for a tour operator?

Three profiles where the platform genuinely works.

  1. You are an individual guide running single-day experiences as your primary product. If you personally lead every session, your group sizes stay under 10, and your experience fits one of the 19 relaunch categories — cooking class, guided hike, market tour, cultural workshop — you are exactly the host Airbnb is looking for. The 20% rate is fair. The $1 million liability coverage is a real benefit. The platform's investment in social features and stays integration puts your listing in front of travelers already booked in your city.
  2. You are a multi-day operator who also runs single-day add-ons. If you run a 14-day trek and also offer a standalone day hike, a cooking class at base camp, or a city walking tour in the departure city, list the day products on Airbnb and keep the multi-day itineraries on your own site. Let the single-day listings feed your direct-booking funnel. The same play that works on GetYourGuide works here — sometimes better, because Airbnb's traveler base skews toward people already exploring a destination.
  3. You want to validate a new experience concept with zero upfront cost. Airbnb's free application, fast payout cycle, and $1 million liability backstop make it a low-friction way to test whether a new single-day experience has real demand. Run it for a season. If demand shows up, migrate the product to your own booking system and ramp the listing down. If not, you lost nothing but setup time.

None of these three describe a multi-day operator using Airbnb as a primary distribution channel.

What should multi-day operators build instead?

Direct booking. Three things to build, in order of leverage.

Your own website as the primary booking channel. Multi-day travelers research for weeks before they commit. They are reading itinerary pages, comparing photos from real departures, checking guide bios, and asking questions in group chats. That decision path does not pass through Airbnb Experiences. The money you would hand over as a marketplace commission goes much further when you spend it on the channel where multi-day travelers are actually making their decision.

Past-traveler referral programs. The compounding asset multi-day operators already have. Past travelers send friends. Friends come back the following year. A systematic ask — not a hope, not a link buried in a post-trip email, but a structured program — converts at rates no marketplace can match.

A booking platform built for multi-day. Deposits, installments, multi-currency supplier payouts, WhatsApp traveler communication — native, not bolted on. The booking flow should match the trip shape, not force a 14-day expedition through a form designed for a 2-hour cooking class.

Further reading: zoom out to the full OTA supplier guide, benchmark the 20% flat rate against the full 2026 OTA commission table, see TripAdvisor's parallel architectural exclusion of multi-day tours, follow the cross-platform 8-step listing checklist, and work through the OTA vs direct booking math over 3 years.

Samba is that platform. Free to start. No setup fees. No contracts. Book a demo.

FAQ

How much does Airbnb charge Experience hosts?

Airbnb charges a flat 20% service fee on every booking, deducted automatically before payout. The rate is published, non-negotiable, and the same for all hosts regardless of location or activity type. There is no paid-placement product and no hidden fees. On a $4,500 multi-day trip, the fee is $900 per traveler — the lowest published rate among the major OTAs.

How long does it take to become an Airbnb Experiences host?

The application takes 30-60 minutes of form work. Every submission is reviewed by a person on Airbnb's team against the "three pillars" framework — expertise, insider access, and connection. The review typically takes several days. After approval, building the first listing with photos, pricing, and availability adds another 1-2 hours.

Is Airbnb Experiences being shut down?

No. Airbnb paused new Experience applications for 18 months starting April 2023 and removed approximately 5,000 listings in May 2024, but formally relaunched the product in May 2025 with $250 million in investment, 19 categories, and 650 cities. Applications are currently open. The platform is not dead — the question is whether the track record of pausing, purging, and relaunching warrants trusting it as a distribution channel.

Can you list multi-day tours on Airbnb Experiences?

Multi-day tours are not prohibited. But the 19 categories in the 2025 relaunch — history and culture, food and drink, nature and outdoors, art and design, and others — are all built around single-day, single-session activities. Multi-day trips are not named in any category. The platform also requires the host to personally lead every session and caps each booking at 10 guests — constraints that work for cooking classes but not for multi-guide, multi-day operations.

What is the alternative to Airbnb Experiences for tour operators?

Direct booking. Three things to build: your own website as the primary channel, a past-traveler referral program that gets asked for on a systematic basis, and a booking platform that handles deposits, installments, and WhatsApp natively. The commission money you would have paid goes much further when you spend it on channels you own.

Sources

Valentin Fily, Founder and CEO of Samba

Valentin Fily

Founder & CEO

Valentin builds Samba to give multi-day tour operators the tools they deserve. Previously worked in fintech and travel tech across Latin America and Europe.

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